About Us
At our family-owned business, built on principles of respect and trust, our greatest resource is our dedicated team. With over 650 employees worldwide, we are committed to delivering on our promises and meeting the exceptional standards of customer service you deserve. We are proud to have many long-serving employees, all focused on providing the best possible customer experience.
Our Commitment
Our aim is to be the easiest company to buy from in our industry, offering unrivalled technical support and customer care. Our team is dedicated to fulfilling this promise, ensuring you receive outstanding service and support every step of the way. Key Contacts;
Management
Mark
Managing Director. Mark joined S&R on 10 July 2000 in the capacity of Production Analyst...Management
Natalie
Customer Service Manager. Responsible for ensuring that all our customers have the best possible experience...Management
Allan
Sales Manager. Responsible for all sales resources in the UK and Europe, Allan joined the...Management
Louise
Accounts & Purchasing Manager. Responsible for overseeing and managing both Accounts and Purchasing. Louise joined...Management
Sharon
HR Manager. Responsible for recruitment, training and employee wellbeing. Originally from Cape Town, South Africa,...Sales
Jim
Strategic Account Manager. Returning to the business following 7 years away, having originally joined S&R...Sales
David
Territory Account Manager. David comes with a background of over 15 years sales experience in...Sales
Katharina
Territory Account Manager. Katharina joined the business in 2016 as a Sales Executive and has...Sales
Nathan
Territory Account Manager. Responsible for looking after customers from around the UK and Europe. Nathan...Sales
Elaine
Sales Representative. Having joined the company in 2010, Elaine is our longest serving Sales Person...Sales
Ellie
Marketing Executive. Originally employed as Sales & Marketing Support. The scope of Ellie's support role ranges...Customer Support
Karen
Senior CS Representative. Karen has been with the company since October 2019 and supports our Sales...Customer Support
Polly
Customer Service Representative...Customer Support
Dan
Compliance Officer. Responsible for the internal auditing of the company and managing matters of compliance...Customer Support
Ashley
Project Co-Ordinator. Ashley has been with the company since 2011 and comes from a background...Accounts